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Psychological Training In The Web Age: HR Still Essential
These days many vocal business leaders are emphasizing that "the world is flat", that labor moves freely, and the lowest price wins, regardless of whether it's from Atlanta or Argentina. Million dollar purchasing orders are placed online, without so much as speaking to a live person, and when corporate connections have a face at all, it's increasingly that of a model or paid representative.
Are people skills even related, at a time when posting a job opening online will get you applications from around the world? The answer is a resounding "yes": at the end of the day, someone is still designing the products, the web sites, and the marketing stuffs.
And that person needs a suitable environment in which to do his or her job, not "even if" but "especially if" that person was born and raised somewhere else. Immigrants and guest workers are as much members of the corporate world as anyone else, but their special issues and hardships need close attention to bring out the most in them, and that means psychological coaching. Mental coaching is a brilliant method of bringing someone from a different culture into the team 100%, and it is one of the most important functions of today's human resource management.
While mental coaches, such as Dr. John F. Murray, who developed "mental Performance Index" for US football (and proceeded to help Vincent Spadea get over a losing streak that was among the longest in the history of tennis), might be associated with professional sports, outdoor sales-people, or CEO's, the truth is that mental coaching is relevant from the highest to the lowest rung of the corporate ladder.
After all, if anyone is worth spending tens of thousands of dollars to hire and train, does not it make sense permit the Human Resources department the freedom to bring out the most in him or her? If sports teams can hire mental coaching to increase their performance, so can corporate teams. Even if the labor they're coaching is fresh off the Internet.
So while the world might be "flat", it is still populated with human beings, and human beings do not perform at their peak possiblity without training and smart management. Companies are made up of people -- something that is as true during the reign of Bill Gates as it was during that of Rockefeller, the Internet notwithstanding.
Human beings don't perform at their peak possiblity without training and smart management. It costs a business tens of thousands of dollars to employ and train even a mid-level employee. Given the level of investment required to bring people in, shouldn't you do everything you can to maximize their value? mental coaching is an excellent method of bringing someone from a different culture into the team 100%, and it is one of the most critical functions of HR management nowadays. mental coaches help most professional athletes, so why can't they be effective in aiding your business professionals?
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